Convergys clients can use The Work Number® to automate employment and income verification
St. Louis, MO – March 7, 2002 – TALX Corporation (NASDAQ: TALX), a leading application service provider of employee services, announced today that it has formed an alliance with Convergys Corporation (NYSE: CVG), the global leader in integrated billing, employee, and customer care services. Now, Convergys will offer The Work Number®, the leading employment and income verification service from TALX, as part of its employee care solution.
The Work Number is the leading employment and income verification service. With The Work Number, authorized users can easily and quickly obtain, via the Web or over the phone through interactive voice response (IVR), job and salary information needed for loan or employment applications.
“Convergys can deliver a more robust employee care solution through this alliance with TALX,” said Ron Schultz, President of Convergys Customer Management Group. “Adding employment and income verification enhances an essential offering of Convergys' employee care services.”
“The Work Number will complement and further extend the broad range of HR services offered by Convergys, making the alliance a ‘win-win' for both of us,” said Bill Canfield, President of TALX. “The Work Number database includes more than 60 million employee payroll records from over 700 organizations across the nation.”
Convergys' employee care solutions offer a "high-tech, human-touch" approach that combines advanced information management technologies and high-tech communications channels, like the Web, with well-trained employee care specialists operating out of Convergys' integrated contact centers.
Convergys Corporation (NYSE: CVG), a member of the S&P 500 and the Forbes' Platinum 400, is the global leader in integrated billing and customer care services provided through outsourcing or licensing. We serve top companies in telecommunications, Internet, cable and broadband services, technology, financial services, and other industries in more than 30 countries. We also provide integrated, outsourced, human resource services to leading companies across a broad range of industries.
We bring together world-class resources, software, and expertise to help create valuable relationships between our clients and their customers. This commitment is validated by the more than 1.3 million individual bills our software produces each day to support more than 100 million subscribers, and by the more than 1.2 million separate customer contacts we manage each day, both live and via electronic interaction.
Convergys™ employs more than 45,000 people in 47 customer contact centers and in our data centers and other offices in the United States, Canada, Latin America, Israel, Europe, and Asia. Convergys is on the net at www.convergys.com, and has world headquarters in Cincinnati.
For further information, contact Business and Financial Media: John Pratt, Convergys Corporate PR +1 513-723-3333 or firstname.lastname@example.org or Trade Media: Jeff Hazel, Convergys Media Relations +1 513-723-7153 or email@example.com.
TALX is a leading application service provider (ASP) of HR, benefits and payroll employee services. TALX services empower employees to complete transactions independently via the Internet, corporate portals, Intranets, and the telephone. Based in St. Louis, MO, TALX Corporation's common stock trades on the NASDAQ Stock Market® under the symbol TALX. For more information call 1-800-888-8277 or visit www.talx.com.
Statements in this press release expressing the expectations of management may be forward-looking and involve uncertainties. TALX risk factors are detailed in documents filed with the Securities and Exchange Commission.