FORT LAUDERDALE, Fla., Nov 4, 2002 (BUSINESS WIRE) -- The Staffing Group of
Spherion(R) Corporation (formerly Interim Services), a leading provider of
workforce solutions, today announced that it has signed a contract with TALX
Corporation (Nasdaq:TALX) to use the FasCast(TM) Automated Contact program from
TALX to reach out to its thousands of flexible workers across the United States.
Enabling Spherion to offer more responsive and efficient staffing services to
its clients, the new program reduces the time to identify available workers,
fill job requests and to communicate with flexible workers already on
This service allows Spherion to make a large number of personalized telephone
contacts without the need for manual dialing or human intervention, thus saving
time and resources. Call recipients will hear messages recorded by local
Spherion representatives and then be able to indicate whether they are
interested and available for positions, desire a specific work location or would
like to be contacted by a local representative by pressing keypad buttons on
"What once took us days or weeks, now takes a matter of hours. By using FasCast,
our clients can enjoy a higher degree of responsiveness and effectiveness that
will help them fulfill their workforce needs even more quickly and efficiently
than before," said Gary Peck, president of Spherion Staffing. "Because the
system can reach hundreds of contacts per minute, we can assemble and deploy a
high quality workforce at record pace."
In addition to reaching out to its pool of potential candidates, the new system
can also be used to communicate with workers already on assignment. Employees
can be reminded about assignment schedules, missing time sheets or other issues
that affect their current assignment. Wake up calls can also be made to those
workers who are on early or late shifts.
In pilot programs, Spherion was able to contact more than 350 candidates in
under six minutes. In that time, candidates heard a personalized message from a
local Spherion representative and were able to register their preference for an
upcoming assignment. Voicemail messages with a call back number were left for
those who were unavailable. In addition, a comprehensive report was developed
that provided detailed statistics for each call.
"The pilot was extremely successful and has shown us just how much time we are
able to save by using the FasCast service," Peck said. "Within a matter of
minutes, we can determine how many people are interested and available for our
assignments. Our clients will feel an immediate impact from this as we fill
their assignments faster than ever before."
"As a leading supplier of automated solutions to the staffing industry, we are
pleased with the response to our FasCast automated contact services and pleased
to provide additional TALX services to Spherion," said Dick Herrmann, managing
director for TALX FasTime services.
Spherion Corporation (NYSE:SFN) provides Recruitment, Outsourcing and Technology
services. As part of the Company's Recruitment business, the Staffing Group
offers flexible and temp-to-hire assignments, as well as full time placements
for office professional and light industrial staffing needs. The Staffing Group
also provides comprehensive on-site workforce management solutions through its
On-Premise(SM) and CallSource Plus(SM) services. Spherion currently serves 85%
of all Fortune100 companies in an array of industries. Founded in 1946, with
operations in North America, Europe and Asia/Pacific, Spherion helps companies
efficiently plan, acquire and optimize talent to improve their bottom line.
Visit the Company's Web site at http://www.spherionstaffing.com.
FasTime(TM) services, provided by TALX Corporation, offer automated solutions
for payroll-data centric employee communications, particularly for the staffing
industry. FasTime automates time and attendance reporting and can be fully
integrated into a company's payroll system. FasCast(TM) Automated Contact
services enable clients to deliver hundreds of messages to employees almost
instantaneously. All services are available via the Internet or telephone 24
hours a day, 7 days a week.
About TALX Corporation
TALX Corporation is a leading business process outsourcer of payroll and human
resource services. TALX holds a leadership position in two key
employment-related services -- automated employment and income verification
services via The Work Number services and unemployment cost management services
via UC eXpress. TALX also provides automated time reporting through its FasTime
services as well as paperless payroll and W-2 services. Based in St. Louis, MO,
TALX empowers users to complete transactions independently utilizing available
multimedia including Web, interactive voice response, speech recognition, fax
and e-mail. TALX Corporation's common stock trades on The NASDAQ Stock Market(R)
under the symbol TALX. For more information call 314/214-7000 or visit the
company's Web site at http://www.talx.com.
CONTACT: Spherion Corporation, Fort Lauderdale
Kip Havel, 800/422-3819
Copyright (C) 2002 Business Wire. All rights reserved.