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TALX Introduces Enhanced Service to Detect Fraud and Eliminate ``Double-dippers'' in the Unemployment System

ST. LOUIS--(BUSINESS WIRE)--Sept. 4, 2003--TALX Corporation (NASDAQ: TALX), a leading business process outsourcer of payroll-related and human resource services, announces an innovative approach to detecting erroneous unemployment charges resulting from fraud and other payroll-related issues through its Enhanced Charge Audit Services.

While most unemployment benefit charges are the result of legitimate benefit claims, others may be improper charges due to administrative errors or fraud, which, if left undetected, can significantly raise employers' unemployment tax rates. Working in conjunction with the state agencies, TALX removes these improper charges from employers' accounts. Clients of UC eXpress(SM), America's leading unemployment cost management services from TALX, benefit from Basic Charge Audit Services, where administrative and operational errors are identified and corrected through a detailed review of the charge statements and claims history. With this Enhanced Charge Audit Service, TALX goes a step further to detect fraud and other improper payments by reviewing payroll and other available data.

Using the database of payroll records that it maintains, TALX identifies individuals that are collecting unemployment benefits while being paid by a TALX client. This process minimizes the cost of "double-dippers," individuals who are improperly collecting unemployment benefits and receiving disqualifying pay at the same time. By working with the state agencies to resolve these situations, TALX not only reduces the costs to its clients but also reduces the likelihood of future improper payments.

Each year, more than $500 million in unemployment benefits are overpaid due to fraud, including more than $300 million attributed to unreported earnings during periods in which benefits are collected, according to the US General Accounting Office.

"With its focus on payroll-centric services, TALX continues to leverage the combined database that resulted from its acquisition of two unemployment cost management companies," said Steve Hoffmann, president of TALX UC eXpress. "With more payroll records than any other unemployment cost management firm, TALX provides employers the best opportunity to reduce their unemployment costs through these enhanced services."

New clients of UC eXpress can select Enhanced Charge Audit Services as an option along with their unemployment cost management services while existing clients can choose to upgrade their current services.

Ongoing collection and maintenance of quality payroll-related data enable TALX to provide these new services to its clients. "The greatest benefit can be achieved for those clients who routinely send us detailed and comprehensive payroll data, which enables us to continually enhance our services," continued Hoffmann.

These Enhanced Charge Audit Services are also expected to benefit the broader U.S. business community as improper payments in the unemployment program are reduced. A reduction in these unwarranted payments and charges will help prevent the depletion of state unemployment funds and lessen the need to increase taxes for all employers.

About UC eXpress

UC eXpress offers complete unemployment cost management services, from unemployment claims processing to unemployment tax rate assessment and tax consulting. Using advanced in-house systems, document imaging and web access, UC eXpress services speed the processing of unemployment claims for its clients. By protesting invalid and improper charges to employers' tax accounts, UC eXpress services save clients' tax dollars. In addition, UC eXpress services feature expert hearing consultations using an in-house staff of hearing consultants and attorneys. Since UC eXpress offers Employer Tax Services options, clients can utilize any or all of the services designed to reduce employment tax costs. UC eXpress professional staff offers short or long-term support for the burdens and complexities facing clients' payroll tax departments. More information is available on the UC eXpress website at www.ucexpress.com.

About TALX Corporation

TALX Corporation is a leading business process outsourcer of payroll-related and human resource services. TALX holds a leadership position in two key employment-related services -- automated employment and income verification services via The Work Number(R) services and unemployment cost management services via UC eXpress(SM). TALX also provides paperless payroll services, W-2 services and automated time entry and approval services. Based in St. Louis, Missouri, TALX empowers user to complete transactions independently utilizing available multimedia including Web, interactive voice response, speech recognition, fax and e-mail. TALX Corporation common stock trades on the NASDAQ Stock Market under the symbol TALX. For more information about TALX Corporation, call 314-214-7000 or access the company's Web site at www.talx.com.

Statements in this press release expressing the expectations of management may be forward-looking and involve uncertainties. TALX risk factors are detailed in documents filed with the Securities and Exchange Commission.

CONTACT: TALX Corporation Laura Browder, 314-214-7224 lbrowder@talx.com SOURCE: TALX Corporation